Home

/

Parent Information

/

Settling In & Home Visits

Settling In & Home Visits

Bienvenidos a la familia

Starting nursery is a big milestone for both children and their families. At Bilingual Day Nurseries, we understand that every child is unique and will settle in their own way and at their own pace. Our aim is to make the transition into nursery life as positive, gentle and reassuring as possible, helping children feel safe, secure and confident from the very beginning.

Welcome to the Bilingual Family

When your child joins Bilingual Day Nurseries, they become part of our Bilingual Family.

As a family-run nursery, relationships are at the heart of everything we do. We take the time to get to know every child and family personally, creating a genuine home-from-home environment where children feel valued, understood and loved.

We believe nursery should be more than just childcare. It should be a community where children, parents and staff build meaningful relationships and support one another. Throughout the year, we organise a variety of family events, celebrations and social opportunities where parents and children can come together, make friends and become part of the wider nursery community.

Children at Bilingual Day Nurseries Children at Bilingual Day Nurseries

01

Building Relationships Before Day One

We believe that successful settling starts before a child even attends their first session. That’s why every family is offered a home visit from a member of the management team and their child’s Key Person.

Meeting in the familiar surroundings of your home allows us to begin building a relationship with your child where they feel most comfortable. It helps us learn about their interests, routines, favourite activities, likes and dislikes, while giving your child the opportunity to meet the adults who will be caring for them at nursery.

During the visit, your child will receive a special settling-in gift from their Key Person and be introduced to our nursery uniform. We encourage children to bring their gift with them when they start nursery, helping to create a reassuring connection between home and nursery.

By beginning to form these important attachments before children arrive, we can make the transition into nursery life much smoother and more comfortable.

02

A Personalised Approach

There is no “one size fits all” approach to settling in. Some children are ready to explore straight away, while others need a little more time and reassurance. We work closely with families to create a settling-in experience that meets the needs of each individual child.

We actively encourage parents to be involved in the process and understand that it can sometimes feel just as emotional for parents as it does for children. Our team is always available to answer questions, provide reassurance and discuss any concerns you may have.

Children at Bilingual Day Nurseries Children at Bilingual Day Nurseries

03

Your Child's Key Person

Your child’s Key Person plays a central role in helping them settle. They will spend time getting to know your child, building trust and developing a strong, secure attachment that helps them feel confident in their new environment.

As your child begins to feel safe and comfortable, they naturally gain the confidence to explore, make friends, try new experiences and engage in learning opportunities around them.

Because building strong relationships is so important to us, we continually review children’s attachments within nursery. If a child naturally forms a stronger connection with another practitioner, we will always consider their needs and adapt our approach accordingly.

About our Key Person System →

04

Settling Sessions

Before their official start date, children attend settling sessions to help them become familiar with the nursery environment, routines and people. These sessions allow children to explore their new surroundings alongside trusted adults and gradually build confidence.

Our focus during settling sessions is not on participating in activities, but on helping children feel safe, secure and happy. We follow each child’s lead and support them in whichever way they need.

Children at Bilingual Day Nurseries Children at Bilingual Day Nurseries

05

Working in Partnership

We believe parents are experts on their own children, and we value the information and insights families share with us. Open communication and honest relationships are key to successful settling.

Through conversations, home visits, handovers and updates via Famly, we keep families informed and involved throughout the settling process. Together, we create consistency between home and nursery and ensure every child receives the support they need.

06

Taking the Time Children Need

Children are welcome to take the time they need to settle. We do not believe that settling should be rushed. Our priority is that children feel happy, secure and emotionally ready to separate from their parent or carer.

By taking the time to build strong attachments, develop trust and work closely with families, we create a nurturing foundation that helps children thrive throughout their nursery journey.

Children at Bilingual Day Nurseries

Our goal is simple: for every child and family to feel like they belong.

From the moment you join us, you become part of the Bilingual Family, supported by a caring community that wants every child to feel safe, valued, confident and excited for the adventures ahead.

Enquire now

Empezar en la guardería

Starting Nursery & Daily Life

If you require any further information, please don’t hesitate to ask us.

What time can I drop off?

Drop off time is from 7.30. If you arrive before 7.30 you will be asked to wait with your child until 7.30.

The afternoon drop off time is 1pm. You will be asked to wait if you arrive beforehand.

Please note that for safety purposes, the school gates are locked from around 8:30am until 4pm approximately. If they are locked, please press the buzzer situated on the right hand side of the electric gates and state that you are a nursery parent.

For your convenience it is better to drop off well before or well after the school run (8.45 and 3.15) if at all possible, as the area can be quite congested.

Please drive slowly and carefully in the car park as there are often school children around.

What time is collection?

Collection is by 6pm.

Please be aware that a full handover takes 5–10 minutes. If you wish to have a full handover, please factor this into your arrival time for collection. If you arrive after 5:50pm, the contents of the handover will be published to Famly only and a full verbal handover will not be provided.

Can I swap my days?

If you want to permanently swap your child’s days, we need 1 month’s notice in writing. The possibility to swap will depend on availability.

If you want to swap on an ad-hoc basis, for example if you have an appointment on a Monday and want to swap your day to Friday, we cannot accommodate these changes for staffing reasons.

Can I book extra days as and when I need them?

Yes. Send an email to the relevant site and we can book in additional extra days depending on availability. Certain days are very busy and we may not be able to accommodate your request.

Do you do settling-in sessions?

Yes. We offer a 1-hour free settling-in session once registration has been completed and the deposit has been paid. Any further sessions are at full price, but you can have as many as you like before the official start date of your child.

What if I am running late to collect or drop off?

If you are running late to drop off, please just turn up whenever you can — do not worry about being late. If you are going to be significantly late, around an hour or so later than usual, please send us a text or call so that we do not worry that you have encountered problems en route to the nursery.

If you are running late to collect, we charge £20 per 10 minutes that you are late. This is charged in blocks of 10 minutes. So a 10-minute late collection is £20, while a 12-minute or 20-minute late collection is £40. This fee applies to any late collection after your scheduled session end time.

Does my child have to wear a uniform?

No. However, we do have some uniform items available to purchase should you wish. We have t-shirts and fleeces, all produced and embroidered locally.

Please ask our management team for a uniform order form if you are interested.

Uniform items are made to order, so we do not keep stock on site and orders can take a couple of weeks to arrive.

Scroll to Top

Menú · Menu